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Santa’s Grotto Additional Needs Sessions

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Burston Garden Centre Christmas Grotto for kids with additional needs Event

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Click below to be redirected to our trusted partner for more information and for you to book your grotto tickets. Also be aware that only groups of up to 6 persons are allowed to attend indoor events.

Book Christmas Grotto

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Come and visit Santa’s Grotto for one of our additional needs sessions, which have been developed to provide a more relaxed and quieter environment for your child.  You’ll find

  • music volume dimmed throughout
  • sessions are the first of the day, which is when our centre tends to be quieter
  • a restricted amount of tickets on sale and no walk in slots available
  • our grotto is also fully wheelchair accessible.

We’ve been working hard with Santa and his elves to ensure the safety of our guests and team members when you arrive this year.

What precautions are being taken with regards to Covid-19?

As per government guidelines, all customers over the age of 11 will need to wear a mask in the grotto. Also be aware that only groups of up to 6 persons are allowed to attend indoor events.

We will continue to update our procedures in line with current government guidelines.

What can I expect from my grotto experience?

Children will be met by one of Santa’s elves at the entrance to Candy Cane Lane,  where you’ll walk through a magical world of gingerbread men, giant lollipops and gingerbread houses. Our queue will have clear markers to ensure that each family group stays 2m apart. Whilst you’re waiting, you’ll have a chance to spot our mini gingerbread men, create your own elf name and also take an elfie selfie! Please note that all of our activities this year are non-contact to keep everyone safe.

Santa and each family group will remain socially distant, but there will still be a chance for Santa to spend time with you all. We will ask the accompanying adult to select a wrapped present for the child out of Santa’s sacks.

You’ll be able to take your own photos within the grotto, as well as having a professional photo taken. You’ll have the chance to view your photo and a selection of photo gifts upon exiting the grotto.

Santa and his elves wish to make the experience for your family truly magical and most importantly at the moment safe.  We’d love to hear from you with any information or special requirements that we’ll pass along to Santa. (please contact us on bookings@greatgrottos.co.uk)

Please note that these specially adapted sessions are only suitable for children who require additional support throughout the experience along with their families.
An adult must accompany children for the duration of the event.

Our pre-bookable Winter Wonderland restaurant will not be open this year, but we will be serving a selection of festive food throughout the day, so why not join us for breakfast, lunch or coffee & cake.